Find Answers to Your Questions About Kritansh Enterprises
1️⃣ General Questions
🔹 Q: What is Kritansh Enterprises?
✅ Kritansh Enterprises is a trusted online store offering high-quality helmets from Vega and Axor to ensure safety, comfort, and style for riders.
🔹 Q: Are your helmets ISI-certified?
✅ Yes! All our helmets meet ISI, DOT, and ECE safety standards, ensuring maximum protection.
🔹 Q: How do I choose the right helmet size?
✅ You can check our Helmet Size Guide on the product page. Measure your head circumference and refer to the size chart for the perfect fit.
2️⃣ Ordering & Payment
🔹 Q: How can I place an order?
✅ Simply browse our website, select your desired helmet, add it to the cart, and proceed to checkout.
🔹 Q: What payment methods do you accept?
✅ We accept Debit Cards, Credit Cards, UPI, Net Banking, and Cash on Delivery (COD).
🔹 Q: Can I cancel my order after placing it?
✅ Yes, orders can be canceled within 24 hours of placement. Once shipped, cancellations are not allowed.
3️⃣ Shipping & Delivery
🔹 Q: Do you offer home delivery?
✅ Yes! We deliver across India with fast & reliable shipping.
🔹 Q: How long does delivery take?
✅ Delivery typically takes 3-7 business days, depending on your location.
🔹 Q: Can I track my order?
✅ Yes! Once your order is shipped, you’ll receive a tracking link via email/SMS.
4️⃣ Returns & Refunds
🔹 Q: Can I return a helmet if it doesn’t fit?
✅ Yes! We offer a 7-day return policy for unused products in their original packaging.
🔹 Q: How do I request a refund?
✅ If your return is approved, refunds will be processed within 5-7 business days to your original payment method.
🔹 Q: Do you offer exchanges?
✅ Yes, you can exchange a helmet for a different size or model within 7 days of delivery.
5️⃣ Customer Support
🔹 Q: How can I contact Kritansh Enterprises?
✅ You can reach us via:
📞 Phone: +91 7018250000
📩 Email: kritanshenterprises@outlook.com
🔹 Q: What are your customer support hours?
✅ Our support team is available Monday – Saturday, 9 AM to 8 PM.
Still Have Questions?
If you have any other queries, feel free to contact us, and our team will be happy to assist you! 🚀🏍️